12-31-2021, 01:22 PM
Hi, am getting the printer all set up and working, and managed to print the test file of the rook model, but then I attempted to print a file of my own and it does not work. I have opened the .stl, sliced the model, saved it as a both .ctb and a .cbddlp file type, and neither is recognised by the printer. I just get a 'file type not recognised' error with either of those file types, even though it's the same as the original test file, which works without issue. Any ideas what might be going wrong here? I've tried saving a few different models and downloading the rook2019 test file mentioned in the support document and none of them work.