Mars 2 Pro no joy :(

[Van Valen]

So after a few years of FDM printing I decided to jump in and try out resin printing. I picked out the new Mars 2 Pro. Unfortunately, I've only been able to print the test Rook that came on the thumb drive. I'm using Elegoo Red Transparent resin. Every time I try to print a model of my own all I get are the supports. It appears that once it gets down to the layers of the actual model it gets stuck to the FEP film and tears away from the supports. OK, so I then decided it must need stronger supports and I replace all with heavy supports. Empty the tank clean everything all over again and same result. I've tried bumping up bottom layer count to 8 seconds and exposer time to 3 seconds and bottom exposure time to 80 seconds. Still, same results. I've tried using RainX on the FEP film and also tried the tape hack under the resin take. Still, same results. At this point I'm getting very discouraged and thinking of returning the printer. What else could I be missing?

EDIT:
So it looks like my issue was with leveling the plate. Using two sheets thickness solved my problems and have been getting consistently good prints.