Error! file is not existed

[cliffyk]

I would assume you have performed a cold boot on the printer--with the jump drive not installed? Then install the card and try again...

Can you read the USB drive on a PC?

Here is what the directory structure of the flash drive that came with my newest Mars looks like--there is no sub-folder of System Volume Information named System Volume Information, nor is there a file named Rook-2019: