erased flash blocks? cannot install firmware

[derek attree]

Hello all, 
I had a USB stick in my Mars 4 9k printer.
turned on the printer, and a counter started, "erasing flash blocks 1, 2, 3..etc"
so, going forward, I have a solid printed wall being printed at the top of the build plate.

I have attempted to install firmware 4.3.4
the "update.lcd" and "update.SH4" are DEFINITELY in the root file of the original USB stick provided, but when I go to the print section of the machine, they do not appear.

is there something I am missing?

thanks in advance,
Derek

[loosegoose]

Hello all, 
I had a USB stick in my Mars 4 9k printer.
turned on the printer, and a counter started, "erasing flash blocks 1, 2, 3..etc"
so, going forward, I have a solid printed wall being printed at the top of the build plate.

I have attempted to install firmware 4.3.4
the "update.lcd" and "update.SH4" are DEFINITELY in the root file of the original USB stick provided, but when I go to the print section of the machine, they do not appear.

is there something I am missing?

thanks in advance,
Derek

Hi,
Maybe you found how to fix this issue without waiting for elegy support to answer? plugged in Kingston usb and same thing happened.
Thanks, Egor